th!nk aftersales training courses
aftersales process
Aftersales process training that focuses on seamlessly integrating a retention process into existing service practices. Modernising your business operations to reduce customer migration, staff churn, turn conquest customers into brand advocates and help you stay ahead of the competition.
MANAGEMENT WORKSHOP
IN DEALER STAFF TRAINING
effective communication
A seamless cross-departmental communication strategy is key to improving customer retention. When sales, aftersales, and call centres work together, customers experience a more personalised and consistent journey. This not only enhances customer satisfaction but also builds trust and loyalty, leading to higher retention rates.
WORKSHOP
IN DEALER TRAINING
th!nk services
th!nk services
We offer a full service from authoring, developing and delivering aftersales, sales, retention and communication processes that are customer centric. Integrating seamlessly with existing practices and processes to elevate customer experiences and grow retention.
We would love to hear from you!
NEW!!
Th!nk Academy Retention Membership - affordable, impactful, and built to put you in control of customer retention.
The landscape is shifting - make sure you're ahead of the curve!
* Ready to use Resources and Tools*
* Expert Webinars and Q&A sessions*
*Comprehensive AI Video Library*
*Membership Community Hub*
Join the Retention Gamechanger Movement!